It’s no longer a race to the deepest discounts, but a race to deliver the best experiences. Shoppers expect instant, personalized, and on brand conversations that solve problems and inspire purchases in the same moment.
Brands that embrace Conversational Commerce are turning their helpdesk into a profit center by automating responses, guiding pre-sale decisions, and converting conversations into sales.
Join Gorgias CX experts and ecommerce leaders for a live tactical session on how to deliver AI-powered support with advanced strategies that are often overlooked during BFCM.
1. The future of BFCM
Learn about the trends redefining ecommerce in 2025 and how leading brands are preparing their support teams to win.
2. Advanced CX tactics
Discover how custom AI Agent actions, strong rules and escalation paths, thorough audits, and proactive preparation can help your team resolve faster, personalize at scale, and uncover revenue opportunities hidden in your inbox.
3. Revenue acceleration with AI
Use Gorgias Shopping Assistant to guide pre-sale shoppers, recommend the right products, and deliver discounts that close the deal, all within support conversations. It’s not just about reducing costs; it’s about driving more revenue with every interaction.
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4. Exclusive resources
Access the Gorgias BFCM Checklist and Playbook designed to help CX and ecommerce teams drive efficiency, maximize conversions, and scale without burnout.
