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We surveyed 400 ecommerce decision-makers and analyzed data from 16,000+ brands to understand what’s shaping the best ecommerce strategies in 2026. The results reveal how leading brands are using AI to turn conversations into purchases without replacing their human teams.


Join us for a live conversation where we'll share:

The 5 key trends shaping ecommerce in 2026

The data behind a faster purchase journey

How brands are building hybrid strategies that balance AI speed with human expertise

Real results from BFCM and what they're expecting as they head into their peak season in January

Where leading brands are investing in 2026

If you're planning your conversational commerce strategy for the year ahead, this session will give you the data and insights you need to gain more market share. 


Can't make it to the event? Register anyway and get a copy of the recording and report!