Name: CX Shop LA
Start: 2024-11-20T15:00:00-05:00
End: 2024-11-20T19:00:00-05:00
Location: HNYPT - Honeypot LA

CX Shop LA

AI-Powered Customer Support: Elevating CX and Social Engagement

RSVPs Closed

May

29

,

2024

3pm

–

7pm

BST

See you in..

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Details

Join us for CX Shop LA: AI-Powered Customer Support: Elevating CX and Social Engagement on November 20, 2024, from 3PM-7PM PST at HNYPT - Honeypot LA, in Los Angeles. Co-hosted by Gorgias and Loudley, this exclusive event brings together industry leaders and innovators to explore how AI is transforming the way brands interact with customers, enhance engagement, and elevate the customer experience (CX) across all platforms.

Expect an afternoon of expert discussions and networking with eCommerce professionals who are looking to stay ahead of the curve with AI-driven customer support strategies

The Future of Customer Support: AI-Driven Engagement

At this event, we’ll dive deep into the future of customer experience by showcasing how AI-powered customer supportis redefining the way brands handle customer interactions, from email and live chat to social media and beyond. You’ll learn how AI can automate responses, personalize interactions at scale, and create a seamless, responsive support experience that keeps your customers coming back.

The event will also highlight how social engagement plays a critical role in your brand's success. Experts from Gorgias and Loudley will show you how to leverage AI to streamline social interactions, improve response times, and turn customer inquiries into conversions. Discover how you can integrate AI-driven tools into your existing support channels to not only save time but also enhance the overall customer journey.

What you'll get from the event:

Learn from Industry Experts: Gain insights from leaders at Gorgias and Loudley on how AI is transforming customer support and social engagement.
Practical AI Strategies: Walk away with actionable strategies you can implement right away to improve customer support using AI-powered tools.
Enhance Customer Experience: Discover how to create more personalized, responsive support that improves customer satisfaction and boosts retention.
Network with eCommerce Professionals: Connect with like-minded peers and share best practices in AI and customer engagement.

Tune in

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Tune in

Pro Tip:

First, watch the video to learn how to use this type of theme. Then, replace the iFrame embed code of the video below by clicking into it and clicking on the "Embed Options" tab on the right. Hide this element when you're finished.

Need more help? Here are some great Help Center articles regarding embed best-practices:

• How do I resize an iFrame?

• What's the difference between iFrame elements and Video elements?

• How do I embed webinars or livestreams using an iFrame element?

• What can I embed using an iframe into Splash?

Agenda

3:00–4:00 pm

Welcome Reception

Kick off the event with a warm welcome and an opportunity to mingle with fellow attendees. Enjoy appetizers and drinks as you settle in.

4:00–5:00 pm

Panel Discussion

Hear from industry leaders as they discuss the latest trends and best practices in customer experience. This session will conclude with a Q&A segment, allowing you to get your pressing questions answered.

5:00–6:00 pm

Workshop Tables

Participate in interactive workshops designed to provide you with practical tools and strategies to improve your ecommerce CX. Engage with experts and peers to deepen your understanding and skills.Workshop tables hosted by Gorgias and Loudley!

6:00–7:00 pm

Networking Reception

Cap off the event with a networking reception, where you can connect with other ecommerce professionals, share insights, and forge new partnerships over drinks and snacks.Celebrate the end of the workshop day with yummy bites and drinks!