This isn't another product update. It's a complete rebuild - the only AI built for commerce, reimagined from the ground up.
For years, AI in customer support had one job: answer the question, close the ticket, move on. But every customer conversation is more than a support interaction. It's the moment that decides whether someone buys, comes back, or trusts your brand.
So we rebuilt our AI Agent from the ground up, then built AI to make it better. Meet GAIA, the coaching agent that learns, improves, and adapts alongside your business. No more tuning prompts or guessing what to optimize next. GAIA helps your AI Agent get smarter over time, so every conversation drives better outcomes for your customers and your business.
On July 21, meet an AI Agent that doesn't just respond. It acts, drives revenue, and compounds - getting smarter every week with GAIA. Hear the story behind the rebuild, see what's now possible, and hear from a brand already putting it to work.
Come see what the biggest leap in ecommerce AI actually looks like.
